Privacy Policy - At meal time

At Meal Time is dedicated to ensuring the security and privacy of your data. This Privacy Policy outlines our commitment to protecting your privacy in compliance with applicable data protection laws, including those in the USA and GDPR. PLEASE DO NOT USE, INSTALL, OR ACCESS THE APP IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY.

The app performs the necessary calculations and sends only the required data—such as food preferences and allergy alerts—through encrypted requests to our AI and machine learning providers. This data is anonymized and non-traceable. Once processed, results are returned to your app to deliver alerts and recommendations. The only data retained is anonymized user interaction information to improve the app's functionality and provide a better experience.

Scope of Services
At Meal Time uses advanced AI technology to translate menus and identify potential allergens based on the input provided by users. The app's allergy alerts are generated based on general dietary guidelines and information but may not account for all individual dietary restrictions, allergies, or sensitivities.

Limitations

• No Medical Advice:This app is not a medical tool and should not be relied upon for making health-related decisions. Always consult a healthcare professional for personalized dietary advice.
• Responsibility for Input:The app relies on user input and available menu data to generate recommendations. Errors or omissions in input may affect the app's output.

Our Data Privacy Commitment

The information we collect includes both data you actively provide (such as your dietary preferences and allergy information) and automatically collected data from your device while using the app.

Information We Collect

We collect the following types of information:
Menu Information: Details about the menu items you upload or interact with.
Usage Data: Information about how you use our services, such as interaction patterns and app performance metrics.
Advertising Identifier (IDFA): Collected solely for analyzing the effectiveness of our advertising campaigns. We do not use this data for personalized advertising.

How We Collect Your Data

We collect your personal information in the following ways:

• When You Use Our Services: Data is collected automatically as you interact with our application.
• When You Contact Us: Information you provide when reaching out via email, social media, or participating in surveys.
• When You Share Feedback: Data gathered when you share your experience on social media or interact with our community.
• Through Your Device: The IDFA is collected from your iOS device to attribute app downloads and measure the performance of our advertising campaigns.

How We Use Your Information

We use your information to enhance your experience, provide relevant services, and ensure the functionality of At Meal Time. Depending on your use of our services and preferences, your data may be used for the following purposes:

Services

• To provide personalized menu recommendations based on your preferences, allergies, and dietary needs.
• To manage your account and subscription, ensuring you have access to all features and updates.

Billing

• To process payments, issue invoices, and provide you with receipts and subscription updates.

Communication

• To send you important service messages, such as updates on your account, menu changes, and service availability.
• To notify you about relevant content, events, and updates related to our services.
• To deliver in-app notifications and alerts about new menu items, allergy alerts, or dish ordering suggestions.
• To respond to your inquiries and provide customer support.

Improving Our Services

• We use your feedback and usage statistics to enhance our app’s functionality, optimize user experience, and develop new features.
• We may perform tests on new features and updates with select users before rolling them out to the wider audience.

Marketing

• If you are a current user, we may send you promotional emails, offers, and information about new features or products that align with your preferences.
• We may also display personalized ads on third-party platforms like Google or Facebook, based on your interactions with our services.

Security

• We use your information to secure your account, monitor for fraudulent activity, and protect your privacy.
• We may take actions to prevent unauthorized access to your data and ensure compliance with legal requirements. Customer Support

Customer Support

• We may combine your personal data with logs and statistics to resolve issues more efficiently and improve our services.
• You can opt-out of non-essential data collection at any time, but doing so may affect the quality of support we can offer.

Legal Obligations

• If required by law, we may disclose your personal data to comply with legal processes, investigations, or protect our legal rights.

Sharing Your Information

We do not sell your personal data. However, we may share your information with the following entities for the purposes described in this policy:

• Service Providers: To facilitate app functionality, payment processing, marketing, and analytics.
• Business Partners: To collaborate on new features or promotions.
• Legal Authorities: If required by law or to protect our legal rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. If you no longer require our services or request the deletion of your account, we will delete or anonymize your data unless we are required to retain it for legal, accounting, or compliance reasons.

Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our servers use encryption to protect data during transmission, and sensitive data is stored securely.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• a parent, subsidiary, or affiliate of our company
• third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• sponsors or promoters of any competition, sweepstakes, or promotion we run
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to third parties to collect and process data.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Security of Your Personal Information

At Meal Time uses appropriate technical and organizational measures to protect Your Personal Data. Only authorized At Meal Time staff or third-party company staff (i.e. service providers) have access to Your Personal Data. All such staff are required to adhere to our Privacy Notice. Additionally, all third-party employees who have access to Your Personal Data must sign non-disclosure agreements. In addition, At Meal Time has contracts in place with third-party companies that have access to Your Personal Data in order to protect it. To protect Your Personal Data, At Meal Time maintains a secure IT environment and has measures in place to prevent unauthorized access to it. All communication and file transfers to and from our server are encrypted with TLS. Passwords are only stored in encrypted (hashed) form, never in plain text.

Your data protection rights

You have certain rights over Your Personal Data under data protection laws, including, for example, the California Consumer Privacy Act, or the EU GDPR etc. Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Opt-out of Marketing: You can opt-out of receiving promotional emails or push notifications.
• Restriction: You can request to restrict the processing of your personal data under certain conditions.

International Data Transfers

We may transfer and process your personal data in locations outside of your country, including in countries that may not offer the same level of data protection. We ensure that any international transfers comply with applicable data protection laws.

Cookies

We use "cookies" to gather information about your interactions with our app and services. Cookies are small data files stored on your device that help us recognize your preferences and improve your experience. By using our app, you consent to our use of cookies to optimize functionality and deliver personalized content.

Children’s Privacy

Our app is not intended for use by children under the age of 4. We do not knowingly collect or store personal information from anyone under 4 years of age. If we discover that we have inadvertently gathered such data, we will take immediate steps to delete it.

Changes to This Disclaimer

We may update this disclaimer periodically to reflect changes in our service or regulatory requirements. Please review this page regularly to ensure you are informed of any updates.

Contact Us

For any questions or concerns regarding this disclaimer or our services, please contact us at: service@group-ultra.com